Modernsoft

 
 

Report a Problem with Financial Genome

 

Any problems that you may encounter using Financial Genome are very important to us.  Please use the following form to submit problems to us. 

 

  Problem Report Form 

 

Name:

Email address (required):

 

What version of the Windows operating system are you using?

Windows 2000 
Windows XP Home Edition 
Windows XP Professional Edition 
Windows XP Media Center Edition 
Windows XP Table PC Edition 
Windows XP Professional x64 Edition 
Windows Vista

What version of Excel are you using?

Excel 2002 or later

Are you using the U.S. English version of Excel?

Yes No

Which Edition of Financial Genome do you have?

Pro (for QuickBooks®)
Consultant
Basic
McGraw-Hill Student

When did you encounter a problem?

Installing Starting Using

Did you receive an error message when you encountered the problem?

Yes No

If "Yes", please enter the message in the text box below:

Please provide a detailed description of the problem in the text box below (the more detail the better). In particular, please provide the exact circumstances that lead up/preceded the error you encountered.  In particular, we would appreciate the exact version number of Financial Genome you are using, e.g. "Version 5.14c, 6.04p, etc"--the version number can be obtained by viewing the "About Modernsoft Financial Genome" item under the Excel Help menu.

Thank you very much for taking the time to give us your feedback!

We will usually respond within 24 to 48 hours.

 
 

   Copyright 1998-2007 by Modernsoft, Inc. All rights reserved. | Terms of Use | Privacy Statement